Interac Casinos

Terms of Use

Last Updated: December 15, 2024. These Terms of Use govern your access to and use of our online gaming platform operating under Canadian federal and provincial regulations. By accessing our website or creating an account, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable laws governing online gaming in Canada.

Acceptance and Eligibility

Your use of our gaming platform constitutes acceptance of these Terms of Use and creates a legally binding agreement between you and our company. We reserve the right to modify these terms at any time, and continued use of our services after such modifications constitutes acceptance of the updated terms.

  1. You must be at least 19 years of age in British Columbia, New Brunswick, and Newfoundland and Labrador, or 18 years of age in all other Canadian provinces and territories to access our gaming services.
  2. You must be physically located within Canada when accessing our gaming platform and participating in any gaming activities.
  3. You represent that you have the legal capacity to enter into this agreement and that your use of our services does not violate any applicable laws or regulations.
  4. You acknowledge that online gaming may be restricted or prohibited in certain jurisdictions, and it is your responsibility to ensure compliance with local laws.
  5. We reserve the right to verify your identity, age, and location at any time, and failure to provide requested documentation may result in account suspension or termination.

Account Registration and Security

Creating an account on our platform requires accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  1. You may only create one account per person, household, or IP address, and sharing accounts with other individuals is strictly prohibited.
  2. All registration information must be accurate, current, and complete, and you must promptly update any changes to your personal information.
  3. You are solely responsible for maintaining the security of your username, password, and any other account credentials.
  4. You must immediately notify us of any unauthorized use of your account or any other breach of security that comes to your attention.
  5. We reserve the right to suspend or terminate accounts that provide false information or violate our security policies.
  6. Account verification may require submission of government-issued identification, proof of address, and payment method verification in compliance with Canadian anti-money laundering regulations.

Gaming Conduct and Fair Play

Our platform is committed to providing a fair and secure gaming environment for all users. We employ advanced security measures and random number generation technology to ensure game integrity and fair outcomes.

  1. All games utilize certified random number generators to ensure fair and unpredictable outcomes in accordance with Canadian gaming standards.
  2. The use of any automated software, bots, or third-party applications to gain an unfair advantage is strictly prohibited and will result in immediate account termination.
  3. Collusion, fraud, or any attempt to manipulate games or exploit system vulnerabilities is forbidden and may result in legal action.
  4. We reserve the right to investigate suspicious gaming patterns and void any winnings obtained through fraudulent means.
  5. Technical malfunctions that affect game outcomes will be handled in accordance with our malfunction policy, which prioritizes player protection and fair resolution.

Financial Transactions and Payment Methods

We support various payment methods popular among Canadian players, including major credit cards, bank transfers, and electronic payment solutions. All financial transactions are processed in Canadian dollars unless otherwise specified.

  1. Deposits and withdrawals are processed in Canadian dollars, and currency conversion fees may apply for transactions in other currencies.
  2. You may only use payment methods registered in your own name, and third-party payments are strictly prohibited.
  3. We reserve the right to request additional verification for large transactions or unusual payment patterns in compliance with Canadian financial regulations.
  4. Withdrawal requests may require up to 72 hours for processing, excluding weekends and holidays, depending on the chosen payment method.
  5. Minimum and maximum transaction limits apply to all payment methods and may vary based on your account status and verification level.
  6. All transactions are subject to anti-money laundering checks and may be delayed or rejected if they fail compliance screening.

Responsible Gaming and Self-Exclusion

We are committed to promoting responsible gaming practices and providing tools to help players maintain control over their gaming activities. Our platform includes various features designed to support healthy gaming habits and prevent gambling-related harm.

  1. Players can set daily, weekly, or monthly deposit limits through their account settings, and these limits cannot be increased immediately to prevent impulsive decisions.
  2. Time-based session limits and reality check reminders are available to help players track their gaming time and take regular breaks.
  3. Self-exclusion options range from temporary cooling-off periods of 24 hours to permanent account closure with no option for reactivation.
  4. We provide links to Canadian problem gambling support organizations and resources for players who may need assistance with gambling-related issues.
  5. Players under self-exclusion are prohibited from creating new accounts, and we employ various measures to detect and prevent such attempts.
  6. Family members or friends may request third-party exclusions under certain circumstances, subject to verification and applicable privacy laws.

Intellectual Property and Software Usage

Our gaming platform and all associated content, including software, graphics, text, and trademarks, are protected by Canadian and international intellectual property laws. Your use of our services grants you limited access rights subject to these terms.

  1. All content on our platform, including game software, graphics, logos, and text, is owned by us or our licensors and is protected by copyright and trademark laws.
  2. You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal gaming purposes only.
  3. Reproduction, distribution, modification, or commercial use of any platform content is strictly prohibited without explicit written permission.
  4. Reverse engineering, decompiling, or attempting to extract source code from our games or software is forbidden and may result in legal action.
  5. User-generated content, including chat messages and forum posts, remains subject to our community guidelines and content moderation policies.

Privacy and Data Protection

We are committed to protecting your personal information in accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act. Your privacy is important to us, and we implement comprehensive data protection measures.

  1. Personal information is collected, used, and disclosed only for legitimate business purposes related to providing gaming services and ensuring regulatory compliance.
  2. We employ industry-standard encryption and security measures to protect your personal and financial information from unauthorized access.
  3. Your gaming and transaction history may be retained for regulatory reporting purposes as required by Canadian gaming authorities.
  4. Marketing communications are sent only with your explicit consent, and you may opt out of promotional materials at any time.
  5. Third-party service providers may process your information on our behalf, but only under strict confidentiality and data protection agreements.
  6. You have the right to access, correct, or request deletion of your personal information, subject to legal and regulatory retention requirements.

Limitations of Liability and Disclaimers

While we strive to provide reliable and uninterrupted gaming services, certain limitations and disclaimers apply to protect both parties in accordance with Canadian contract law and consumer protection regulations.

  1. Our services are provided on an “as is” basis, and we make no warranties regarding uninterrupted access or error-free operation of our gaming platform.
  2. We shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or inability to access our platform.
  3. Technical malfunctions, system failures, or communication errors that affect gaming outcomes will be resolved fairly, with player protection as our primary concern.
  4. Our total liability for any claims related to your use of our services shall not exceed the amount deposited in your account during the 12 months preceding the claim.
  5. Force majeure events, including natural disasters, government actions, or technical infrastructure failures beyond our control, may temporarily affect service availability without liability.

Termination and Dispute Resolution

These terms remain in effect until terminated by either party in accordance with the provisions outlined below. We are committed to resolving disputes fairly and in compliance with Canadian consumer protection laws.

  1. Either party may terminate this agreement at any time, with account closure procedures initiated upon written notice to our customer support team.
  2. We reserve the right to immediately suspend or terminate accounts that violate these terms, engage in fraudulent activities, or pose risks to other players or our platform.
  3. Upon account termination, any remaining account balance will be returned to you after deducting applicable fees and resolving any outstanding disputes.
  4. Disputes will first be addressed through our internal complaint resolution process, with escalation to independent mediation services if necessary.
  5. Any legal proceedings must be conducted in accordance with Canadian law and within the jurisdiction of Canadian courts.
  6. Class action waivers do not apply where prohibited by Canadian consumer protection legislation, ensuring your rights under applicable provincial and federal laws remain protected.
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